Go Green with Hougang Mall, The Centrepoint, Tiong Bahru Plaza and Waterway Point! From 18 March 2024
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Go Green with Hougang Mall, The Centrepoint, Tiong Bahru Plaza and Waterway Point! From 18 March 2024
Find out how you can do your part!
Join us on our journey towards a greener, more sustainable future at Hougang Mall, The Centrepoint, Tiong Bahru Plaza and Waterway Point. Let's live a more sustainable lifestyle—one small step at a time. Together, we can make a difference!
 
Save The Bottle, Save The World 
18 to 31 March 2024
 
Updated as of 23 March 2024, 4.58pm: The gachapon prizes are fully redeemed at Hougang Mall.

Recycle 5 used plastic bottles for a play on the gashapon machine to win a prize for your effort to save the environment. Collected bottles will be responsibly recycled through our partners. 
 
Recycling Collection Point:
 
Date Mall Venue
18 to 24 March 2024
10am to 10pm
Hougang Mall L3, Customer Service
18 to 24 March 2024
10am to 10pm
The Centrepoint L3, Customer Service
25 to 31 March 2024
12pm to 8pm
Tiong Bahru Plaza L1, Main Atrium
25 to 31 March 2024
12pm to 8pm
Waterway Point B2, The Cove
 
Frasers X Fun Claw Save The Bottle Challenge
6 to 28 April 2024
 
Updated as of 1 Apr 2024, 9.25am: Slots are fully booked at The Centrepoint, Waterway Point, Tiong Bahru Plaza and Hougang Mall.
 
 
Take on the mission to ‘Save The Bottles’ using the claw machines to win a share of over $12,000 in FRx Gift Cards and more. Simply grab as many used plastic bottles as you can, according to the challenge given.
 
1st Prize: $400 FRx Gift Card + 400 Fun Claw Credits 
2nd Prize: $200 FRx Gift Card + 200 Fun Claw Credits 
3rd Prize: $100 FRx Gift Card + 100 Fun Claw Credits 
4th & 5th Prize: $50 FRx Gift Card each + 50 Fun Claw Credits each 
Participation Prize: 1x Eco-Mesh Bag (worth $15.90) & 5 Fun Claw Credits each. 
 
It’s all happening across 4 weekends:
 
Date Mall Venue
6 & 7 April 2024
12pm to 4pm
The Centrepoint L1, Main Atrium
13 & 14 April 2024
12pm to 4pm
Waterway Point B2, The Cove
20 & 21 April 2024
12pm to 4pm
Tiong Bahru Plaza
Eco Festival
L1, Outdoor Area
27 & 28 April 2024
12pm to 4pm
Hougang Mall L4, Event Space
 
Registration starts from 18 March 2024. Sign up here and test your skills at the claw-catching challenge!
 
 
Catch A Reward
1 to 28 April 2024
 
 
Spend $50 at participating FRx stores to receive 5 Tokens to play at the Frasers X Fun Claw Machine to catch an exclusive Eco-Mesh Bags (worth $15.90) & more!
 
The Eco-Mesh Bag is made from eco-friendly natural cotton, offering a perfect zero-waste option to minimize the use of single-use plastics. Ideal for supermarket runs, its breathable fabric helps keep fruits and vegetables fresh longer, and it's washable too!
 
Be A Water Conservation Champion
18 to 31 March 2024
 
Present your reduced water bills (Dated from February 2024 onwards) at Customer Service to redeem a laundry basket.
 
Meet Water Wally & Sally
13 to 27 April 2024
 
Meet PUB, Singapore's National Water Agency’s water mascots’ Water Wally and Sally at our malls. Come say hi, snap a picture, and don’t forget to tag us too!
 
Date Mall
13 April 2024
12.30pm to 2.30pm
Waterway Point
13 April 2024
3.30pm to 5.30pm
The Centrepoint 
20 April 2024
4pm to 6pm
Tiong Bahru Plaza
27 April 2024
1pm to 3pm
Hougang Mall
 

TERMS & CONDITIONS
 
A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
 
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
 
3. For any further assistance, please email FRHelp@frasersproperty.com.
 
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP 
 
1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Singapore (FPS) developments.
 
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Frasers Property Singapore malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
 
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
 
5. For instant rewards / additional perks, please see table below under “B. Redemption”.
 
C. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy:
 
Receive a play at the gashapon machine
From 18 March to 31 March 2024
 
Participating malls are Hougang Mall, The Centrepoint, Tiong Bahru Plaza, and Waterway Point.
  • Bottles must be clean, empty, and free from any contaminants such as food residue or non-recyclable materials. 
  • The recycling collection point may have specific operating hours, and participants are advised to check these hours before dropping off their recyclables. 
  • Limited to one redemption per shopper on a first-come, first-served basis and while stocks last. 
  • All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are, and are not exchangeable for cash or in kind.
Sign up for a spot to ‘Save The Bottle'
From 18 March to 28 April 2024
 
Participating malls are Hougang Mall, The Centrepoint, Tiong Bahru Plaza, and Waterway Point.
  • Limited to the first 190 FRx members per session, one registration per FRx member.
  • The minimum age to participate is 7 years and above.
  • Booking of an event session is compulsory prior to attending the event, on a first-come, first-served basis.
  • Prizes are not exchangeable for cash.
  • Participation prizes will be awarded at the end of the challenge.
Receive a laundry basket when you present your reduced water bill
From 18 to 31 March 2024
 
Participating malls are Hougang Mall, The Centrepoint, Tiong Bahru Plaza, and Waterway Point.
  • Water bill to be dated from 1 February 2024 onwards.
  • Visit Customer Service at respective malls to redeem.
  • Limited to one redemption per FRx member per day, on a first-come, first-served basis and while stocks last.
Receive 5 tokens when you spend $50 in two same-day, same-mall transaction at participating outlets.
From 1 to 28 April 2024
 
Participating malls are Hougang Mall, The Centrepoint, Tiong Bahru Plaza, and Waterway Point.
 
Scan your FRx QR code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account. 
  • Minimum spend of $10 in a single transaction at any participating FRx stores.
  • Minimum spend of $50 in a maximum of 2 same-day, same-mall transactions for 5 tokens.
  • Present your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at the respective malls’ Customer Service to redeem your tokens.
  • Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last. 
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
 
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
 
4. For supermarket spending from FairPrice / FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
 
5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their QR code at Customer Service of the participating Frasers Property Singapore malls to earn FRx Points.
 
6. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
 
7. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
 
8. The Management of the respective malls reserves the right to sight all purchases before granting redemption.
 
D. OTHERS 
 
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.
 
2. In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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